🔷 Introduction
At Pinchvindi, we value the trust you place in us when you provide personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services. Our goal is to provide clear and transparent information regarding your privacy, while ensuring your data is managed responsibly and respectfully.
🔷 What Data We Collect
We collect only the information that is relevant to the services we provide. This may include:
Your name, email address, and phone number when you submit a contact form.
Course enrollment details such as selected course, session preferences, and attendance.
Billing information if payment is made through our system.
Technical information such as browser type, IP address, and session data (collected through cookies or analytics tools).
We do not collect sensitive personal data (such as health or financial history) unless explicitly required to deliver the service you’ve requested, and always with your knowledge.
🔷 How We Use Your Information
The data we collect is used for the following purposes:
To respond to inquiries and provide relevant course details.
To confirm bookings, send reminders, or update you on course logistics.
To improve the quality and functionality of our services.
To maintain records of communication and participation.
To send optional updates related to new course offerings, only if you choose to receive them.
We use your information only in ways that are necessary and aligned with the reason you provided it. We never sell or rent your personal data to third parties.
🔷 Data Storage and Protection
All personal information is stored securely using reliable technology and restricted access protocols. We take appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, misuse, or alteration. These include secure server environments and limited internal access based on roles.
Data is stored only as long as necessary for the purpose it was collected, or as required by applicable laws regarding records retention.
🔷 Third-Party Tools and Services
We may use third-party platforms for website hosting, analytics, and email communication. These services are carefully selected for their compliance with modern data protection standards. While your data may be processed by these platforms (e.g., analytics or email delivery systems), it is never shared with them for marketing or unrelated purposes.
Examples include:
Website analytics to understand user behavior.
Email tools to send booking confirmations.
Secure payment processors if applicable.
We ensure that any platform we use handles data in a manner consistent with this Privacy Policy.
🔷 Your Choices and Rights
You have control over your information. You may:
Request access to the data you’ve shared with us.
Ask for corrections if any information is inaccurate or outdated.
Request that we delete your data when it is no longer needed.
Withdraw your consent for receiving updates or marketing emails at any time.
To make a request, simply email us at [email protected] and we will assist you promptly and clearly.
🔷 Updates to This Policy
We may revise this Privacy Policy from time to time to reflect improvements to our services or to meet updated standards. All changes will be clearly posted on this page with the latest revision date. Continued use of our services after an update means you accept the revised policy.
🔷 Contact
If you have any questions about how your personal data is handled, you can contact us directly:
Email: [email protected]
Address: 279 Goodwood Rd, Kings Park SA 5034, Australia
Phone: +61 8 8377 7844